Ask The CEO

If you have questions about our sharpeners, how to use them, or need help resolving a problem with a product you own, please contact our awesome Customer Service team.

Question about our products?

Click here to contact Customer Service or click the online chat button at the bottom of the page. Thank you!


“Our culture is one of openness and feedback in the moment – we thrive on getting the whole truth at all times. I believe this creates a more real environment that cuts through the normal mediocre experience and allows us to focus more time on our products, our people, and our processes. I want you to be able to give me feedback, no matter who you are or where you are. “Ask The CEO” allows me to interact directly with you to hear your praise, answer your questions or solve a problem you may have.”