Policies

WORK SHARP® PRIVACY STATEMENT

Effective Date: April 16, 2023

Your privacy is important to Darex, LLC dba Work Sharp® (“Work Sharp,” “us,” “our,” and/or “we”). This Privacy Statement describes our information and privacy practices that apply when you use Work Sharp’s websites located at www.worksharptools.com (the “Website”), as well as information we collect through offline contacts we have with you.

Please read this privacy statement before you use the Website. Your use of the Website signifies that you have read and agree with all of the terms of this Privacy Statement and consent to the collection and use of your personal information by Work Sharp, as described in this Privacy Statement and any other notices you receive from us. If you do not agree with any part of this Privacy Statement, do not use the Website. Please note that some of the provisions here, particularly your rights in respect of your data, will only apply if you are an individual based in the EU. We have highlighted these sections as relevant.

1. Personally Identifiable Information

In the course of engaging our services or interacting with our Website, you may provide us with certain personal information about yourself from which you may be identified, including certain types of Automatically Collected Information (set out in section 2(b) below) (“Personally Identifiable Information”). Personally Identifiable Information may be provided by you to us (or to third parties, as explained in this Privacy Statement) in several ways, including but not limited to, when you:

purchase product through the Website,
contact us through the Website,
create or access an account on the Website,
register a sharpener through the Website,
seek to find a dealer near you,
write product reviews to be published on the Website,
sign up to receive our email updates, and/or
sign up to participate in any sweepstakes, contents, or other promotions we sponsor,
register to be a dealer for our products

(collectively and individually the “Work Sharp Services”). You are never under any obligation to provide your personally identifiable information. If, however, you do not provide Personally Identifiable Information, you will not be able to use all of the features of and services offered through the Website. When you do provide your Personally Identifiable Information, you are authorizing us to use that information in accordance with the terms of this Privacy Statement and to store your Personally Identifiable Information on our servers located in the United States.

We collect the following types of Personally Identifiable Information on the Website directly from you:

Your full name.
Home or business address and/or other shipping address(es), billing address, phone number, email address, fax number, and other information that could be used to contact you via mail, in person, or online and/or to identify you personally.
Credit card information. We use Stripe to process payments for product purchases you initiate through the Website, who collect this information directly from you in accordance with their privacy policy. In order to process your transaction, we also obtain from Stripe a token which is not traceable to your twelve-digit card number. We store the token separately from your other Personally Identifiable Information (such as your name and shipping address). We store the token for twelve (12) months after the date of your purchase per the Stripe token expiration policy. Please see section 5(b) below for further details regarding Stripe’s collection and use of your credit card information.
Demographic information (such as your zip code, age range, and gender).
Password if you create an account.
Personal information you input into any search box, message box, or comment box, or any other open text box, such as if you fill out form to contact us, register a sharpener, complete product reviews, or otherwise fill out any form or participate in any portion of the Website that permits you to input information.
Occupation and income range.
Information regarding your purchases, including date of purchase, store name and city, your purpose for purchasing the sharpener, and similar information.
Your precise location (or that of your device) when you visit our dealer locator web page so we can list dealers near you. In addition to using this data to list dealers near you, we might use this information in the aggregate to understand general consumer patters and trends and to understand how our Website is being used to deliver relevant advertising. If you want to opt out of the collection of your precise location information, you may be able to adjust the settings of your device so that information about your physical location is not sent to us or third parties by (a) disabling location services within the device settings; or (b) denying certain websites permission to access location information by changing the relevant preferences and permissions in your device or browser settings. Please note that your location may be derived from your WiFi, Bluetooth, and other device settings. See your device settings for more information.
Any other information you actively enter into the Website or otherwise provide to us, such as during phone calls with us or emails sent to us.

We may also collect the following categories of Personally Identifiable Information about you from other third party sources, such as:

Market research from demographic firms and data brokers
Census data or other forms of secondary research from publicly available resources.
Automatically Collected Information (see section 2(b) below).

We might combine all Personally Identifiable Information we collect about you through the various means provided above and use and share that Personal Identifiable Information as described in this Privacy Statement.

2. Automatically Collected Information

When you access and use the Website, we automatically collect and store certain technical information about your visit, such as:

date and time of visit and duration of visit
site traffic patterns, pages viewed, and clickstreams
type of web browser used, operating system/platform used
your IP address or mobile device ID
computer or device hardware model, operating system version, advertising identifier and unique application identifiers (which may uniquely identify your browser or device and assist us with targeted advertising), web browser type and language, wireless network, and mobile network information (including your mobile phone number)
the website(s) from which you linked to the Website and the website(s) you visit after you visit our Website
the location from which you access the Website

The above types of information are referred to collectively in this Privacy Statement as “Automatically Collected Information.”

In addition, please see our Cookie Policy for important information regarding our use of Automatically-Collected Information to track your online activity and to deliver targeted advertising. Unless prohibited by law, Automatically Collected Information may be combined with Personally Identifiable Information we have collected about you.

3. How We Collect Automatically Collected Information

a. Cookies

We use a feature of your internet browser called a “cookie” (a small file automatically placed on your hard drive or operating device, which assigns you a unique, random number that acts as a sort of anonymous ID) to facilitate Website navigation and internet sessions. Standing alone, a cookie does not identify Personally Identifiable Information of a user; rather, it identifies the computer or device that a user uses to access the Website. Unless you choose to identify yourself to us by providing Personally Identifiable Information, you remain anonymous to us when browsing the Website; in other words, the cookie alone will not allow us to identify you personally.

Regardless of whether you have an account on the Website, when you visit the Website, our servers send a session cookie to your computer or other operating device. And we use these session cookies to collect Automatically Collected Information as you browse and use the Website. Session cookies are removed from your hard drive when you close your browser or otherwise end your session on the Website.

If you have an account on the Website, each time you log into your account, we use a persistent cookie containing encrypted information to allow us to uniquely identify you and to process your online transactions and requests. Persistent cookies are required to use your account. Persistent cookies remain on your hard drive even after you close your browser or otherwise end your session on the Website so that the information held in the cookie is still available when you return to the Website.

We further use persistent cookies, even if you don’t have an account on the Website, when you put an item in our shopping cart. We use this persistent cookie to save the data for a designated period of time in case the user’s session expires and the user then returns to complete the purchase within that timeframe.

We use cookies to collect information about your browser and your computer or device, to later identify your computer or device (by recording your IP address or device ID), to provide Website user authentication and distinguish you from other Website users, to remember your personal settings, to pre-fill forms for you by saving your preferences for future visits, to monitor your use of the Website, to identify the websites you visited prior to and that you visit after visiting our Website, and to compile aggregate data about Website traffic and interactions so we can offer better experiences and tools in the future and to improve our ad targeting.

Most browsers automatically accept cookies, but you can usually disable the acceptance of browser cookies and remove existing browser cookies at any time by changing the preferences in your browser or device. Please refer to your browser or device for information on how to disable and control cookies. If you choose to disable cookies, you will not be able to use some of the Website and/or some features or services will not function as well. For example, you might not be able to order product through our Website, track your order, register for an account, or access your existing account.

b. Web Beacons

We use web beacons alone or in conjunction with cookies to compile Automatically-Collected Information about your use of the Website, as well as your interaction with emails from us. Web beacons are clear electronic images imbedded in a web page, website feature, or email, which can recognize certain types of information on your computer or device, such as cookies, when you viewed a particular website tied to the web beacon, and a description of a website tied to the web beacon. For example, we may place web beacons in marketing emails that notify us when you click on a link in the email that directs you to the Website. We use web beacons to operate and improve the Website and email communications and to statistically monitor how many people are using the Website and opening our emails and for what purposes.

c. IP Addresses and Mobile Device IDs

When you visit the Website, we collect your Internet Protocol (“IP”) address and/or mobile device ID to track and aggregate Automatically Collected Information. For example, we use IP addresses and mobile device IDs to monitor the regions from which our Website users navigate the Website. We also collect IP addresses and mobile device IDs from users when they log into their accounts on the Website in order to confirm the applicable user’s identity.

d. Third Party Cookies and Website Analytics; Our Targeted Advertising Practices

We use third party services to track and analyze your Website activity, as well as to track websites you visited before and websites you visit after using the Website. You will encounter session and persistent cookies and other tracking technologies from these third parties on certain pages of the Website, which we have allowed. The information provided to these third parties does not include Personally Identifiable Information; rather, these third parties only collect Automatically Collected Information, such as pages and products viewed and your IP address or device ID.

We use the information collected from these service providers to find usability problems to make the Website easier to use, to analyze use patterns, and to improve our products and services.

We also use these third-party persistent cookies and other third-party services to serve our online advertisements to you on other websites and/or mobile applications you visit after you’ve visited the Website. This online targeted advertising is based on your online activity. You will see our advertisements across the Internet, which are served to you by these third-party service providers, unless you opt-out of receiving the online targeted advertisements. We also receive reports from these third parties that include Automatically Collected Information regarding your use of the Website.

You can opt-out of receiving online targeted advertisements by visiting the Network Advertising Initiative opt-out page (HTTP://WWW.NETWORKADVERTISING.ORG/CHOICES/#COMPLETED) or the Digital Advertising Alliance Consumer Choice Page (HTTP://WWW.ABOUTADS.INFO/CHOICES/) or here: HTTP://PREFERENCES-MGR.TRUSTE.COM/. See more information about your options regarding online advertising here: http://www.networkadvertising.org/understanding-online-advertising/what-are-my-options. Our online advertisements will also contain an icon or link regarding your advertisement choices, which you can click on to then opt-out of receiving certain ads delivered by that particular ad network. Note that even if you opt-out, you may still see our advertisements, but they will not be delivered based on your online activity. Further, please remember that changing your settings with certain browsers and ad networks will not carry your privacy choices across all browsers and/or other ad networks.

The online targeted advertisements described in this Section are different from marketing communications you will receive if you are on our promotional mailing list, which is discussed in Section 4(b) below.

4. Use of Collected Information

We will only use your Personally Identifiable Information if we have a permitted lawful basis to do so. The primary purpose for which we collect information about you is to fulfil the services you request from us. We also collect Personally Identifiable Information (including Automatically Collected Information) for the following purposes:

To perform our contract with you

To perform the services you request from us, e.g. to respond to your information requests, to create an account for you, to fulfil your product orders and process payments, to register your knife, to process your job applications or to otherwise respond to your actions on the Website.

For our legitimate interests

To make important service communications regarding product recalls or safety issues and/or provide required legal notices.
For certain marketing communications (see “Use of Personally Identifiable Information for Marketing Purposes” below)
To help diagnose problems with the Website
To analyze statistical use patterns and demographic data
To improve our Website and products
To generally run the Website and for internal operations, in order to provide you with an up to date, efficient and reliable service
For market research and analytical purposes, e.g. to understand what our Website users are looking at most frequently so we can recognize and deliver more of the desired features, products, and services and make our future services and marketing efforts more efficient and personalized for you.

To comply with our legal obligations

To comply with our legal and regulatory obligations (including under applicable data protection laws)
For preventing, investigating and detecting crime, fraud or anti-social behavior and prosecuting offenders, including working with law enforcement agencies
To fulfil our duties to our members, colleagues and other stakeholders.

With your consent

For certain marketing communications (see “Use of Personally Identifiable Information for Marketing Purposes” below)
Using your images or profiles in our promotional materials (e.g. the Work Sharp video library)

Where we rely on consent to process your Personally Identifiable Information, you have the right to withdraw your consent to these activities at any time, which will mean (unless another lawful basis applies to your data) that we will cease to process the affected data after consent is withdrawn.

Use of Personally Identifiable Information for Marketing Purposes

If you sign up for our email updates, we will contact you to provide information about products or services that may be of interest to you, or to provide other information regarding Work Sharp, upcoming events and promotions, new products, and other general information about our products and/or services.

With each marketing communication, you will be given the opportunity to opt-out of receiving future marketing notices by using the unsubscribe mechanism provided through the marketing communication. If you request that we not contact you for marketing purposes, we reserve the right to retain your contact information and to contact you for non-marketing purposes relating to your use of the Website and product purchases. We further retain the right to use your contact information to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you are based in the EU, we will only make marketing communications if you have given us your consent to do so where you have signed up to receive such updates using a personal (rather than company employee) email address.

5. Who Has Access to the Information We Collect?

Except in the circumstances stated in this Privacy Statement, we will not sell or otherwise intentionally transfer or disclose your Personally Identifiable Information to any third party.

a. Third-Party Service Providers

We may provide your Personally Identifiable Information and Automatically Collected Information to third parties that provide us with services to the extent necessary and appropriate, in our discretion, to perform certain marketing or Website related services on our behalf (e.g., improving Website related services and features, directing mailings, fulfilling orders, shipping products to you, processing your payments, location mapping, conducting website analytics, targeted online advertising, data storage, security, etc.). Our service providers store your information on their servers located in the United States and possibly other countries.

We use the following third-party service providers:

Third-Party Payment Processor: Stripe
When you purchase products through the Website, you will be directed to our third payment processor Stripe, where you will input Personally Identifiable Information, such as your name, credit card information, billing address, and/or your Stripe account information directly to Stripe. All of this Personally Identifiable Information will be collected by Stripe and is subject to Stripe’s privacy policy, located here as of the Effective Date of this Privacy Statement: HTTPS://STRIPE.COM/PRIVACY. Please review Stripe’s privacy policy carefully before purchasing products through our Website.

b. Merger, Acquisition, or Sale

We may share and transfer any and all Personally Identifiable Information and Automatically Collected Information with and to a third party (whether affiliated or not), in the event of a sale or transfer of assets or other disposition of all or any portion of our business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceedings in which information of users is among the assets transferred. Note your Personally Identifiable Information and Automatically Collected Information will be shared in connection with evaluating such transaction before it happens and as part of the transferred assets.

c. Required by Law; for Protection

Notwithstanding anything to the contrary in this Privacy Statement, we may also use and/or disclose Personally Identifiable Information and Automatically Collected Information, to any third party, without your consent and without additional notice to you, if we believe we are legally obligated to do so; if we believe disclosure is necessary to protect, establish, or exercise our legal rights or defend against legal claims; or if we believe disclosure is necessary to protect our other customers, third parties, or our employees, property, or business.

d. Public Areas of Website

The Website contains one or more areas where users can post content that will be viewed by other Website users and where users can interact with one another. When you voluntarily disclose Personally Identifiable Information on these areas for public viewing or with other users, the information may be collected, stored, used, and disclosed by other users of the Website. Such activities are beyond our control, and we shall have no responsibility for or liability regarding the protection or security of such information. Do not post information that you want to keep private on these areas of the Website and do not share information that you want to keep private with other Website users when interacting with them.

e. Social Media

Certain pages of our Website might allow you to connect and share information or photographs that you post to our Website with various social media platforms, such as Facebook and Twitter. These features might require us to implement cookies, plug-ins, or application programming interfaces (APIs) provided by such social media platforms to facilitate the communications and features. We might share information you provide to us with these platforms, which information becomes subject to their privacy statements. In addition, by choosing to use any third party social media platform or choosing to share content or communications with any social media platform, you allow us to share information with the designated social media platform. We cannot control any policies or terms of such third party platform. As a result, we cannot be responsible for any use of your information or content by a third party platform, which you disclose at your own risk. We encourage you to review the privacy statements of these platforms.

f. De-identified and Aggregate Automatically Collected Information

We may share anonymized and/or aggregated Automatically Collected Information without restriction, where such information will no longer be able to identify you.

6. Securing Collected Information

Our security measures: We use commercially reasonable physical, electronic, and managerial security measures to assist in protecting against the loss, misuse, and unauthorized alteration of Personally Identifiable Information that is under our control. When the Website is accessed using Chrome, Internet Explorer version 8.0 or later, Firefox version 2.0 or later, or Safari version 5.0 or later, Secure Socket Layer (“SSL”) technology protects your Personally Identifiable Information using both server authentication and data encryption during transmission.

User Responsibility: The safety and security of your Personal Information also depends on you. For example, you should not send us sensitive Personally Identifiable Information via email, as this is not secure, and information sent via email is not encrypted. Also, before transmitting sensitive Personally Identifiable Information to us through our Website, look at the bottom status bar of your browser window for an unbroken key or a closed lock (depending on your browser), which will indicate that the SSL is active and the connection is secure. Please notify us if you become aware that your Personally Identifiable Information is lost, stolen, or used without permission.

DISCLAIMER: Unfortunately, no data storage system, or system of transmitting data over the Internet or wireless network, can be guaranteed to be 100% secure, and no security system can prevent all security breaches. As a result, we do not and cannot guarantee the security of our servers, the means by which Personally Identifiable Information is transmitted between your computer or device and our servers, or any Personally Identifiable Information provided to us or to any third party to or in connection with the Website or otherwise.

7. Your rights in respect of your Personally Identifiable Information

You may update your Personally Identifiable Information associated with your account by logging into your account and editing your account information. Please note that your account and all features of the Website may not function properly if you remove any or all of your Personally Identifiable Information.

If you want to close your account, please contact us at info@worksharptools.com.

If you request that your Personally Identifiable Information be changed or deleted from our databases and/or that we close your account, we will use commercially-reasonable efforts to remove your Personally Identifiable Information from our databases, but see Section 8 below regarding why we might maintain some information.

If you are based in the EU, you may also, in certain circumstances, have the following rights in relation to the Personally Identifying Information we hold about you. You can request to:

access a copy of the Personally Identifiable Information held about you
rectify any incorrect or incomplete Personally Identifiable Information we hold about you
delete, restrict or remove the Personally Identifiable Information we hold about you
transfer the Personally Identifiable Information we hold about you to another party
object to any further processing of your Personally Identifiable Information, if we are processing your Personal Data on the basis of our legitimate interests (see section 4 above), or for direct marketing.

We will endeavor to respond to your requests within one month and free of charge. Please note that in respect of all these rights, we reserve the right to:

refuse your request based on the exemptions set out in the applicable data protection laws.
request for proof of your ID to process the request or request further information
charge you a reasonable administrative fee for any repetitive, manifestly unfounded or excessive requests.

If we refuse your request to exercise these rights, we will give reasons for our refusal and allow you to challenge our decision. If we have shared your Personally Identifiable Information with others, we will tell them about your request to rectify, erase, restrict or object to the processing where possible. If you ask us, where possible and lawful to do so, we will also tell you with whom we shared your Personally Identifiable Information so that you can contact them directly.

If you have any concerns about how we handle your Personally Identifiable Information, please contact us. If you are not satisfied after we’ve tried to resolve your issue, you’ll be entitled to lodge a complaint with the data protection regulator for your country of residence.

8. Retention and Storage

The third parties discussed in Section 5 above may retain your Personally Identifiable Information and Automatically Collected Information in accordance with the terms of their respective privacy policies.

As outlined in section 4 above, in order to process your transaction, we also obtain from Stripe a token which is not traceable to your twelve-digit card number. We store the token separately from your other Personally Identifiable Information (such as your name and shipping address). We store the token for twelve (12) months after the date of your purchase per the Stripe token expiration policy.

We may retain all other Personally Identifiable Information and Automatically Collected Information in our databases for as long as necessary to meet the relevant purposes for which we’ve collected your Personally Identifiable Information, including for the purpose of satisfying any applicable legal, accounting or reporting requirements. To determine the appropriate length of time for holding your Personally Identifying Information, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm, from unauthorized use or disclosure of your personal data, the purpose for which we process your data and whether we can achieve those purposes through other means, along with the applicable legal requirements. As set out in section 7, you may also be able to ask us to remove your information from our databases, unless applicable laws require otherwise.

Note that even after you ask us to remove your information from our databases, it may be impossible to remove some information, such as information tracked in our web server log files and information that may reside in backup files. We may also retain Automatically Collected Information even after you request that we remove your information from our databases, for use in the aggregate and to analyze and improve the Website, our products, and our services. Your Automatically-Collected Information may be retained for the purpose of serving targeted online advertising to you until you opt-out of receiving these advertisements, as described in our Cookie Policy.

Further, even after you request that we remove your information from our databases, we may retain Personally Identifiable Information and Automatically Collected Information for a limited time to comply with any applicable law, rule, regulation, or guideline, to prevent fraudulent activity, to protect ourselves against liability, and to allow us to enforce our contractual or other rights and to pursue available remedies and limit any damages we might sustain.

9. Links to Third-Party Websites, Products, and Services

This Privacy Statement applies only to the Personally Identifiable Information and Automatically Collected Information collected through the Website or otherwise given to us by you through offline contact. The Website contains links to other websites (“Linked Sites”), products, and services that are not owned or controlled by us. We provide Linked Sites to you solely as a convenience, and the inclusion of Linked Sites does not imply endorsement by Work Sharp of the Linked Sites or the products or services available on the Linked Sites. You access Linked Sites at your own risk, and by accessing them, you leave the Website. We are not responsible for and have not reviewed the privacy practices of the Linked Sites, or the owners or operators of the Linked Sites, the products or services they offer, or the tracking technologies they use. The owners and operators of the Linked Sites, products, or services may have their own policies regarding privacy and security. You should review any Linked Sites, products, or services for their own privacy practices to determine what information about you may be collected and used when you use such Linked Sites, products, or services.

10. Intended Users of the Website

By accessing, providing information through, or otherwise using the Website, you affirm (i) that you are at least eighteen (18) years old, or that you are between the age of thirteen (13) and seventeen (17) and possess legal parental or guardian consent to use the Website and provide information through the Website; and (ii) that you have authority to agree to this Privacy Statement and are competent and capable of understanding and complying with this Privacy Statement. The Website is not directed to children under the age of 13, and we will not knowingly collect any Personally Identifiable Information from children under the age of 13 and will not knowingly contact children under the age of 13 for marketing purposes. If we become aware that an individual is under the age of 13 and has submitted any information to us, we will delete his or her information from our files.

11. Users from Outside the United States

It is important that you know that no matter where you live or where you happen to access and use the Website from, your Personally Identifiable Information and Automatically Collected Information will be collected from or transferred to, stored in, and processed in the United States; and by using the Website, you agree to our collection, use, and storage of your Personally Identifiable Information and Automatically Collected Information in compliance with U.S. laws.

In particular, if you are based in the EU, this means that your Personally Identifiable Information will be transferred abroad to a country with different data protection laws. Where we are responsible for such transfers, we will ensure that such transfers are made subject to appropriate safeguards as required by applicable data protection laws to ensure that a similar degree of protection is afforded to your Personally Identifying Information, including by ensuring that overseas recipients of your data have been self-certified under the Privacy Shield framework or through the use of EU Commission approved standard contractual clauses.

Note that where you provide your Personally Identifiable Information directly to third-party Linked Sites and our third party service providers (see sections 9 and 5(a) above), such international transfers will be made in accordance with that third party’s applicable privacy policies, including in relation to the safeguarding of international transfers of data.

You can obtain further information about how we manage any transfers of your personal data abroad, including the safeguards in place for your international transfers of personal data by contacting us (see “Contact Us” below) and the Privacy Shield scheme at www.privacyshield.gov.

12. Enforceability

If any part of this Privacy Statement is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will not affect the validity and enforceability of any other provision.

13. Changes to this Privacy Statement

CHANGES TO THIS PRIVACY STATEMENT. We reserve the right to update and revise this Privacy Statement at any time. We will post any new or revised Privacy Statement here. You should review this Privacy Statement regularly and every time you purchase product or otherwise provide Personally Identifiable Information (described below) through the Website to make sure that you are aware of the terms of this Privacy Statement. You can determine if this Privacy Statement has been revised since your last visit by referring to the Last Updated date at the top of this page. If changes are significant, we might also notify you of such changes by posting a notice on the homepage of the Website. Unless we indicate otherwise, your use of the Website following such revision constitutes your acceptance of and agreement to the terms of this Privacy Statement as amended, and the revisions will apply to all Personally Identifiable Information and Automatically Collected Information (described below) collected on and after the date on which we post the revised Privacy Statement. We do, however, reserve the right to change this Privacy Statement and to apply the changes to information previously collected, to the extent permitted by law. If the changes to this Privacy Statement will apply to your previously-collected information, we will notify you about the change by sending a notice to the email address associated with your account; we will only provide this notice to account holders.

14. Contact Us

If you have any comments or questions about this Privacy Statement or the use of your Personally Identifiable Information and Automatically Collected Information, please contact us:

Darex, LLC dba Work Sharp
210 E. Hersey St.
Ashland, OR 97520
Toll Free: 1-800-597-6170
Email: info@worksharptools.com

If you are based in the EU, we have appointed: YOON HUR, EDWIN COE LLP, ENGLAND AND WHALES, 2 STONES BUILDINGS, LINCOLN’S INN, LONDIN WC2A 3TH as our designated representative in the EU for the purposes of the General Data Protection Regulation. They will be responsible for overseeing all questions in relation to this privacy notice (including any requests to exercise your legal rights in respect of your data where you are based in the EU.

TERMS AND CONDITIONS

At Darex, we like simple language that expresses how we think, feel, and what we mean in direct and honest terms. Sometimes, as a business, we are required to include things from a legal standpoint like the information below. Please don’t hold it against us and know that we will include as little as possible.

Secure Shopping

By accessing this site or by placing an order with Darex, LLC (Darex) through any means you accept these terms of use. Please read this agreement carefully before accessing this web site. By accessing the site, or by placing an order through any means, you agree to be bound by the terms and conditions below. If you do not wish to be bound by these terms and conditions, you may not access or use this site or place an order through any means.

The notices on this page are subject to change without notice. you must revisit this page often to learn of changes

Your use of this site or you placing an order through any means following any such change constitutes your agreement to follow and be bound by the Terms of Use as changed.

Website Usage Restrictions

You may access and view the content appearing on this Website for personal, non-commercial use only! You may download and/or copy portions of the content for personal, non-commercial use only, provided that a) retain all copyright, trademark or other proprietary notices contained on the content, b) do not modify or alter the content in any way and c) do not make content available to any third party. Darex reserves complete title and full intellectual property rights in any content that you download from this Website.

You agree to use this Website only for lawful purposes. The following are included, but not limited to, in strictly prohibited actions: i) misrepresenting the identity of a user; ii) tampering in any way with this Website; and iii) conducting any type of fraudulent activity.

Links to Third Party Sites

Please understand that when you access another web site through this one, Darex can accept no responsibility for your experience with the site. Links to other sites are provided for convenience only. You need to make your own decisions regarding your interactions or communications with any other website.

Third Party Cookies: Third-parties, including Amazon, may place and use pixels on this website to show interest-based ads to visitors on sites across the Internet. Visitors may opt out of receiving interest-based ads from Amazon by visiting the Amazon Advertising Preferences page or by visiting the Digital Advertising Alliance’s opt-out page. We do not pass to Amazon any personal information about visitors to our website, including but not limited to, names, email addresses, telephone numbers.

Communications with Darex

We welcome your comments regarding this site. However; comments, feedback, notes, messages, ideas, suggestions or other communications transmitted to Darex will be treated as non-confidential and nonproprietary. All communications to Darex become the exclusive property of Darex and you agree that by transmitting any communication you relinquish all rights and interests in same. Darex shall be free to reproduce, use, disclose, and distribute these communications to third parties without restriction. Darex shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including but not limited to developing, manufacturing, and marketing products incorporating such information. Therefore; Darex discourages you from transmitting information that you do not wish to assign to Darex, including confidential information or creative ideas. Furthermore, you will take all responsibility for the content of your communication and warrant that it does not violate any law, statute, ordinance or regulation or the intellectual property rights of third parties. You agree that Darex may copy all or part of your communication in any response(s) it makes to you.

Proprietary Rights

All product names, logos, trademarks, as well as other marks and trade names on this Website are the properties of Darex or their respective owners. You may not use, reproduce, copy or manipulate such logos in any manner without the prior written consent of the owner.The entire contents of this Website, including but not limited to text, images, music, sound, photographs, video, illustrations, icons, graphics, headers, data, information, and software (collectively, “Content”) are subject to copyright, trademark, or other proprietary rights or licenses held by Darex or by third parties who have licensed their rights to Darex. All content is copyrighted as a collective work under the U.S. and international copyright laws and Darex owns, to the fullest extent allowed by such law, the copyright in the arrangement, coordination, enhancement and selection of such Content or this Website. Except as provided in this agreement, you may not distribute, publish, transmit, reuse, repost, “and frame” the Content in any manner or sell or attempt to sell the Content.

Accuracy and Content

Darex is working hard to ensure that the information provided on the Darex site or in any Darex catalog or advertisements are accurate and up-to-date, but due to the risk that the information may be compromised by software or procedural errors, Darex does not guarantee the accuracy or completeness of the information provided on this site or in any Darex catalog or advertisement. Darex reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. Photos may vary. Pricing and shipping & handling rates are subject to change without notice. We apologize for any inconvenience this may cause you.

Darex does not warrant the accuracy, integrity or completeness of the content provided in this Website or in any Darex catalog or advertisement, including any advice or other similar information obtained by you from us though this Website or in any Darex catalog or advertisement. Darex makes no representation that the content provided in this Website or in any Darex catalog or advertisement is applicable or appropriate for use in locations outside the United States.

No Warranties; Limitation of Liability for Website, Darex catalog or any type of Darex advertisement

In no event shall Darex, its Directors, Officers, Employees, Affiliates, Successors, or Assigns or Other Representatives be liable, whether in contract, warranty, tort (including negligence-whether active, passive or imputed), product liability, strict liability, or other theory, to you, or any other person or entity for any damages (including, without limitation, any direct, indirect, incidental, special, exemplary, punitive or consequential damages) arising out of or in connection with any use of, inability to use, or results of use of, this Website, Darex catalog or any type of Darex advertisement or any content on this Website, Darex catalog or any type of Darex advertisement, even if Darex or its Representative has been advised of the possibility of such damages. If you are dissatisfied with this Website, Darex catalog or any type of Darex advertisement and the content contained therein or these Terms and Conditions, your sole and exclusive remedy is to discontinue use of this Website, Darex catalog or any type of Darex advertisement. If any portion of this limitation is found to be invalid or unenforceable for any reason, then Darex’s total liability to you shall in no event exceed one hundred United States dollars (US $100.00). Some states do not allow the exclusion and limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

No Warranties; Limitation of Liability for Merchandise

All merchandise listed in this Website, Darex catalog or any type of Darex advertisement are “as is” (to the extent allowed by law) and, unless otherwise specifically noted, are without warranties of any type, express or implied. Darex disclaims all warranties, including, but not limited to, the Implied Warranty of Merchantability and the Implied Warranty of Fitness, for a particular purpose.

Darex disclaims any liability for product defect claims that are due to product misuse, improper product selection and/or misapplication and any description, picture or other information communicated does not express or imply a warranty that the products are merchantable or fit for a particular purpose. Any liability for consequential, incidental, special, exemplary, or punitive damages are expressly disclaimed. Darex’s liability in all events is limited to, and shall not exceed, the purchase price paid for the product that gives rise to any liability.

Personal Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Return Policy

Darex retains the exclusive and sole right as to whether an item may be returned, exchanged or order cancelled. Darex thus encourages customers to use caution when placing an order, as once placed the order cannot be cancelled, nor the item returned or exchanged unless Darex expressly consents.

Severability

The Terms and Conditions constitute the entire agreement between you and Darex with respect to this Website, Darex catalog or any type of Darex advertisement. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Darex with respect to this Website, Darex catalog or any type of Darex advertisement. No modification of the Terms and Conditions shall be effective unless it is authorized in writing by Darex. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Choice of Law

By use of this Website, Darex catalog or any type of Darex advertisement, you agree that the laws of the State of Oregon, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and Darex or its affiliates.

Use Tax

Sales Tax Disclaimer: Darex is required to collect sales and use tax for purchases made in most states. Orders placed on this website will be accepted with the understanding that such taxes and charges shall be added, as required by law. If your business is exempt from sales tax in the state to which the order will be delicered, please email you purchase order and valid sales tax exemption certificate to orderentry@darex.com. Darex will not refund sales taxes collected on orders placed on this website.

MAPP Policy

The Minimum Advertised Price Policy (MAPP) applies to the marketed price of the product. Darex does not and will not impose or enforce specific pricing with respect to the actual re-sale of products. The customer retains the right to sell products at any price they deem appropriate.

Pricing on an internet site is considered a “marketed price” and must adhere to the MAPP policy. Once the pricing is associated with intent to purchase, the price becomes the selling price and is not bound by this MAPP policy. The MAPP policy does not apply to in-store advertisement or in-store everyday pricing.

Darex may choose to offer special promotions on certain products and adjust the pricing associated with the MAPP policy or suspend the MAPP policy. Customers will receive a minimum 30-day notice for these adjustments.

Intentional or repeated failure to abide by this policy will result in the loss of co-op funds and may result in the loss of authorized customer status with Darex.

SHIPPING POLICY

We ship online orders the next business day through UPS and USPS from Ashland, Oregon.

Order Total	Shipping Rate	Delivery Method
0-$40	$5	Ground
$40.01 – $98.99	$10	Ground
$99 +	Free	Ground

Transit days do not include the day your order ships, Sundays or Holidays. | UPS HOLIDAYS | USPS HOLIDAYS

Free Shipping

Orders with Free Shipping are shipped using standard ground delivery services as chosen by Darex

UPS Ground

Delivery in 1–7 business days (see map above)
Delivery by end of business day
Available to all 50 states and Puerto Rico

UPS 3 Day Select

Delivery by the end of the third business day
Available throughout the contiguous 48 states

UPS 2nd Day Air

Delivery by the end of the second business day

Alaska & Hawaii

Some locations in Alaska and Hawaii require additional transit time
Delivery in 3 business days for certain shipments to Alaska and Hawaii
Available to all 50 states and Puerto Rico

UPS Next Day Air Saver

Next business day delivery by 3 p.m. to most areas, by 4:30 p.m. to some rural areas, and by end of day for residential addresses
Available to the 48 contiguous states

CUSTOMS: We are required to list the contents of all international packages and the exact total value of your shipment, even if the order is a gift. Any customs, taxes or import duties are your responsibility and are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they might be. We do not take responsibility for goods confiscated by customs officials or by similar authorities. Contact your local customs office for further information.